Cancellation Policy

Say It Therapy & Consulting, PLLC makeS the policy warm, clear, and professional—firm on boundaries while still feeling human. Your appointment time is reserved specifically for you. Consistent attendance supports meaningful progress and allows us to provide quality care to all clients.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. This allows the opportunity to offer the appointment time to another client who may be waiting for services.

Late Cancellations

Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee (or the full session fee, if applicable).

No-Show Appointments

Clients who do not attend a scheduled appointment and do not provide notice may be charged the full session fee. Repeated no-shows may result in a review of treatment needs and scheduling availability.

Emergencies

We understand that unexpected emergencies happen. Exceptions may be considered on a case-by-case basis.

Framed wall art with words about honest conversations, support, and healing, a small heart illustration, a lit candle, and a potted plant on a wooden surface.

A happy multiracial family sitting on a beige couch, smiling at each other in a living room decorated with plants and framed artwork.

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What To Expect

Therapy is a place where you can show up exactly as you are. You do not need to have the right words, a clear plan, or everything figured out. Together, we will create a space where honesty, curiosity, and growth are welcome.

A Safe Place to Say It

Therapy is a collaborative process. While we bring clinical expertise and guidance, you are the expert on your own experiences. Together, we will explore challenges, identify patterns, develop coping strategies, and work toward goals that matter to you.

Our Work Together

Healing is not linear. Some sessions may feel lighter, while others may bring difficult emotions to the surface. Both are valuable parts of the therapeutic process.

Progress Take Time

Your privacy is important. Information shared in therapy is confidential, except in situations required by law, including concerns regarding safety, abuse, neglect, or court orders.

Confidentiality

Say it. Feel it. Heal anyway. 🌿

Work With Us

Frequently Asked Questions

Your first session is a chance for us to get to know each other; to build a rapport. We’ll talk about what brings you to therapy, your goals, and any concerns you may have. There’s no pressure to share everything at once.
Yes, we work with select insurance providers. We can also help verify your benefits before your first appointment.
Self-pay rates vary depending on the type and length of session. Please contact us directly for current pricing and available options.
The frequency of sessions depends on your needs and goals. Some clients attend weekly, while others prefer biweekly or monthly support.
We understand that life happens. Please provide notice as early as possible. Late cancellation and no-show policies will be shared before your first session.
Therapy can be helpful for anyone looking for support, clarity, healing, or personal growth. You don’t have to be in crisis to benefit from therapy.
You can request an appointment through our website, by phone, or by email. We’ll guide you through the next steps and answer any questions you may have.